Refunds

Carman Aquatic Centre Refund Policy

Refunds will not be given out due to weather.

Season Pass Refunds

Season Pass fees will not be refunded unless the person holding the season pass shows adequate proof of his/her inability to use the Carman Aquatic Centre. Refunds are at the discretion at the Manager of Recreation Services. All refunds will be paid out by the Recreation Office.

Swimming Lessons Refunds

  1. Full refund if class is cancelled by Recreation Office.
  2. If a refund/exchange is requested, the following conditions will apply:
    1. Requests for refunds or exchanges must be accompanied by the original receipt and requested at least 1 week prior to the start date of the first lesson. $10.00 administration fee will be applied to all  cancelled or exchanged lessons.
    2. Requests or exchanges after the start of the session will be considered only for compassionate or medical reasons. $10.00 administration fee will be applied to all exchanged or cancelled lessons.
    3. Refunds are mailed out from the Recreation Office and will take 2-4 weeks to process.

 

Kings Park Camp Ground Refund Policy
  • You can cancel your reservation and collect a full refund on your camping fees (except for the $10.00 reservation fee) if you cancel 4 or more days before your arrival date. If your cancellation occurs 3 days or less before the arrival date, your fees will be refunded except for the first night’s camping fee and the $10.00 reservation fee. Remember, if you don’t cancel your reservation or do not show up, all fees are forfeited.
  • Refunds will not be given due to inclement weather.
  • Refunds are mailed out from the Recreation Office and will take 2-4 weeks to process